qiugou

Lost or damaged registered luggage                    
                                  Checked-in luggage                                                
If your registered luggage is lost, damaged or delayed, you may be entitled to compensation from the airline, up to about 1,220 euro                                                
                                  Exception – if damage is caused by an inherent defect in the baggage itself.                    
                                  Hand baggage (including personal items)                                                
The carrier is liable if it was responsible for the damage.                                                      
Make sure to file your claim within 7 days of receiving your luggage (or 21 days if your luggage was delayed).                           
                    
If you wish to pursue other legal action, you must do so within 2 years of the date your luggage arrives.                    
If you are travelling with expensive items, you might be able – for a fee – to obtain a compensation limit higher than 1,223 euro by making a special advance declaration to the airline – at the latest when you check in. Though the best thing is really to take out private travel insurance.                    
There is no standard form for the special declaration. It is up to the airlines to choose the type of form they provide.

这是具体的法规
但需要在接收行李7日内 提出申诉

而且没有具体的表格和申诉渠道
只能找航空公司理论

我感觉基本是肉包子打狗 有去无回

德国人的官僚 哈哈