help

guleiatbonn

I can not use chinese in PC pool. sorry for using english.
I have a problem that my laptop can not connect the internet via vpn in my apartment  in Am Jesuitenhof 3 from yesterday morning.
the error code is 769.
I find there is something wrong with the local area connection. Because when I use the local area connection, it shows that LAN or internet is restricted or no connection.
then it also shows some possible reason: the network does not give a network address to the computer.
I don't know how to solve this problem and I also can not contact to the network assistant.
So I can only ask you here, hope you can help me , thanks a lot!

guleiatbonn

thanks
how to 联系网管?

guleiatbonn

5# gfllx
yes, i used kaspersky when I found this problem. And a Trojan Virus was found and killed by kaspersky.
Yesterday the network mentor said my account is activated. But I still can not connected the internet, still the same problem of the local area connection.

guleiatbonn

4# qquchn
非常感谢版主,终于可以上网了,忘了问了,怎么进那个services查各个服务?