德国电信 (中国 T-Systems)招聘IT工程师
职位: IT工程师
工作地点: 北京
专业: Informatik最佳 其他亦可
学历: 本科
公司名称: 德电中国 T-Systems P.R.China
电话: +86 5924 0000 -1134
T-Systems China Ltd. Deutsche Telecom
Location: Beijing
Position: Service Desk Engineer
Provide service to customer via phone or email in the manner of polite and professional way
Handle customer request/ incident base on project requirement and support process
Trouble shooting and resolve customer´s daily IT related problem at 1st or 2nd level
Escalation base on support flow and tracking the ticket until the case closed
Record and update ticket information in time
Requirements:
Fluent oral German and English.
Overseas experience in Germany at least 3 years or above
Able to understand German with southern accent or German dialect will be a plus.
Good communication skill, know German culture well, have passionate and patient attitude to serve customers.
Good knowledge of Microsoft Operation Systems, Office. Familiar with Network (TCP/ IP), application (SAP) will be a plus.
Able to take night shift (at least one night per week).
Please kindly to send your CV to
kris.zhao@t-systems.com |
发表于 2012-3-29 06:56
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