[长期工作] 德国电信 (中国 T-Systems)招聘IT工程师

多明格斯17

T-Systems China Ltd. Deutsche Telecom
Location: Beijing
Position: Service Desk Engineer

Provide service to customer via phone or email in the manner of polite and professional way
Handle customer request/ incident base on project requirement and support process
Trouble shooting and resolve customer´s daily IT related problem at 1st or 2nd level
Escalation base on support flow and tracking the ticket until the case closed
Record and update ticket information in time

Requirements:

Fluent oral German and English.

Overseas experience in Germany at least 3  years or above

Able to understand German with southern accent or German dialect will be a plus.

Good communication skill, know German culture well, have passionate and patient attitude to serve customers.

Good knowledge of Microsoft Operation Systems, Office. Familiar with Network (TCP/ IP), application (SAP) will be a plus.

Able to take night shift (at least one night per week).

Please kindly to send your CV to

kris.zhao@t-systems.com

多明格斯17

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多明格斯17

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多明格斯17

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